LiVAR Canada · Commercial Terms
Terms & Conditions
These terms govern livar.ca, customer accounts, quotations, orders and related services supplied by LiVAR Packaging Canada Inc. A signed quotation, invoice, purchase agreement or written amendment may contain additional controlling terms.
Acceptance and eligibility
By using the website or submitting an order request, you confirm that the information supplied is accurate and that you have authority to act for the identified customer or business. Website listings are invitations to request or place an order and do not constitute acceptance until LiVAR confirms the order.
Quotations and orders
Quotations are valid only for the stated period and quantities. An order becomes binding when accepted in writing, payment terms are satisfied and any required artwork, specification or sample approval is complete. LiVAR may correct obvious clerical, pricing or stock errors before acceptance.
Prices, currency and tax
Unless a document states otherwise, prices are in Canadian dollars, shipping is separate and applicable GST/HST/PST/QST is added according to the confirmed transaction and delivery location. Estimates shown by the website do not replace the final tax treatment on an accepted invoice.
Products and compatibility
Customers must confirm capacity, neck finish, closure, machine voltage, artwork, filling process and product compatibility before commercial production. Samples and production testing are recommended. Food-contact suitability depends on the complete use case, filling conditions, closures and customer process.
Payment and fraud controls
Payment methods and schedules are shown at checkout or on the accepted quotation. LiVAR may delay fulfilment until cleared funds, identity checks or fraud review are complete. Chargebacks or reversals do not cancel amounts properly due under a valid order.
Delivery and risk
Lead times and shipping dates are estimates unless expressly guaranteed in writing. Title, risk, freight, customs, insurance and Incoterms are governed by the accepted quotation or invoice. Customers must inspect deliveries promptly and preserve packaging and evidence for any carrier or damage claim.
Returns and defects
Standard-stock returns require prior written authorization. Custom, printed, used, opened, contaminated, clearance or specially procured products are normally non-returnable unless defective or otherwise required by law. Defect claims must include the order reference, quantity, photos and relevant production details.
Warranty and liability
LiVAR will address confirmed defects according to the accepted commercial warranty. To the extent permitted by law, indirect, consequential, special or lost-profit damages are excluded, and aggregate liability is limited to the amount paid for the affected products. These limits do not exclude rights that cannot lawfully be excluded.
Intellectual property
LiVAR branding, product presentation, software, documentation and website materials remain protected. Customer-provided artwork remains the customer’s responsibility, and the customer confirms it has the right to authorize production and use.
Governing law and contact
These terms are governed by the laws of British Columbia and applicable federal laws of Canada, subject to mandatory rules that apply to the customer. Questions may be sent to [email protected].